Telecaller – Insurance Company
Job Description
Location: Salem
Job Type: [Full-Time]
Department: Sales / Customer Support
Reports To: Team Leader / Sales Manager
Job Summary:
We are seeking a motivated and persuasive Telecaller to join our dynamic team in the insurance sector. As a Telecaller, you will be responsible for reaching out to potential and existing clients, explaining insurance products, generating leads, and helping customers find the right policy to suit their needs. If you have strong communication skills and a passion for customer service and sales, we want to hear from you!
Key Responsibilities:
- Make outbound calls to potential customers and explain insurance products
- Follow up on leads and convert them into successful policyholders
- Answer incoming customer queries related to policies, claims, and benefits
- Maintain and update customer records in the CRM system
- Meet daily/weekly/monthly targets for calls and conversions
- Provide accurate product information and recommend suitable policies
- Maintain a professional and positive attitude during all interactions
- Collaborate with the sales team to close deals
- Handle customer objections and provide appropriate solutions
Qualifications:
- Minimum 12th pass; a graduate degree is preferred
- Prior experience in telecalling or sales (insurance background is an advantage)
- Excellent verbal communication and listening skills
- Fluency in [Insert languages – e.g., English, Hindi, regional language]
- Confident, persuasive, and customer-focused
- Basic computer knowledge and familiarity with CRM tools
- Ability to handle pressure and meet targets
Perks & Benefits:
- Attractive incentives and bonuses based on performance
- Training and development support
- Opportunities for career growth within the organization
- Supportive and energetic team environment
If you enjoy connecting with people and want to build a rewarding career in the insurance industry, apply now and join our growing team!